Terms and Conditions

Last Updated: October 24, 2025

1. Introduction and Acceptance

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Client,” “you,” or “your”) and The API Guys LLC (“TAG,” “we,” “us,” or “our”), governing your access to and use of:

  • Our website located at theapiguys.com (the “Website”)
  • Our proprietary software applications, tools, and SaaS platforms (collectively, the “Applications”)
  • Our custom development, integration, consulting, server maintenance, and AI training services (the “Services”)

BY ACCESSING OR USING THE WEBSITE, APPLICATIONS, OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE WEBSITE, APPLICATIONS, OR SERVICES.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Services Description

2.1 Custom Development Services

We provide bespoke software development including:

  • Custom API integrations
  • Multi-system integrations
  • Platform development
  • Legacy system modernization
  • Custom booking and management workflows
  • Specialized industry solutions

2.2 SaaS Platforms

We offer subscription-based software platforms including:

  • Audiology practice automation
  • Trivia host management systems
  • Social media integration platforms
  • Custom vertical SaaS solutions

2.3 Quick-Deploy Integration Services

Pre-built integration solutions that can be rapidly customized, including:

  • Marketing platform integrations (HighLevel, Keap, Salesforce, HubSpot, Klaviyo)
  • E-commerce to CRM data flows
  • Payment processor connections
  • WordPress integrations
  • Booking system automations

2.4 Consulting Services

Expert consultation on:

  • HighLevel platform utilization and optimization
  • Keap (Infusionsoft) implementation and automation
  • Marketing automation strategy
  • System integration planning
  • Workflow optimization

2.5 AI Training and Implementation Services

Business-focused AI education and implementation including:

  • AI literacy training and workshops
  • AI strategy development
  • LLM API integrations
  • AI-enhanced development services
  • Vibe coding optimization

2.6 Server Maintenance Services

Ongoing server maintenance including:

  • System monitoring and performance optimization
  • Security updates and patches
  • Backup verification
  • General system maintenance

2.7 Website Use

The Website serves as:

  • Marketing and informational platform
  • Service demonstration environment
  • Customer portal for SaaS applications
  • Documentation and support resource

3. License and Access Rights

3.1 Website Access

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Website for lawful business purposes.

3.2 Application License

Subject to these Terms and payment of all applicable fees, we grant you a non-exclusive, non-transferable, revocable right to access and use the Applications solely for your internal business purposes during the applicable subscription term.

3.3 Restrictions

You shall not:

  • Rent, lease, sublicense, distribute, transfer, copy, modify, or create derivative works of the Website or Applications
  • Decompile, disassemble, reverse-compile, reverse-assemble, or otherwise reverse-engineer the Applications or use any similar means to discover source code
  • Remove, modify, or obscure any copyright, trademark, or other proprietary notices
  • Use the Website or Applications for any illegal purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any portion of the Website, Applications, or our systems
  • Interfere with or disrupt the integrity or performance of the Website or Applications
  • Transmit any viruses, malware, or other malicious code
  • Use automated systems (bots, scrapers) to access the Website without our prior written consent
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity

4. User Accounts and Security

4.1 Account Registration

Access to certain features of the Website and Applications requires registration. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Immediately notify us at hello@theapiguys.com if you suspect unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

4.2 Account Security

You are solely responsible for safeguarding your password and for any activities or actions under your account. We will not be liable for any loss or damage arising from your failure to maintain account security.

4.3 Prohibited Account Activities

You may not:

  • Use another person’s account without authorization
  • Provide false identity information
  • Create an account for anyone other than yourself without permission
  • Use multiple accounts to circumvent restrictions or limitations

5. Payment Terms and Fees

5.1 Service Fees

Fees vary by service type:

  • Custom Development: Starting at $300/hour; project-based pricing available
  • SaaS Platforms: Monthly or annual subscription fees as specified in your service agreement
  • Quick-Deploy Integrations: Fixed project fees or hourly rates as quoted
  • Consulting Services: Hourly or package rates as specified
  • AI Training: Per-session or workshop pricing as quoted
  • Server Maintenance: Monthly fees as specified in your maintenance agreement

5.2 Payment Processing

  • All invoices are payable on receipt unless otherwise specified in your service agreement
  • All fees are stated in U.S. Dollars unless otherwise specified
  • Payments may be made via credit card, bank transfer (ACH), or other means as available.
  • You authorize us to charge your designated payment method for all applicable fees
  • All fees are non-refundable unless otherwise specified in writing

5.3 Late Payment

If payments are not received in a timely fashion, we reserve the right to:

  • Stop or postpone work on your project until funds are received
  • Disable any functioning elements already delivered to you
  • Impose late charges at the rate of 1.5% per month or the maximum permitted by law, whichever is less
  • Suspend or terminate access to Services and Applications for accounts with overdue payments
  • Pursue all costs of collection, including reasonable attorneys’ fees

5.4 Fee Modifications

We may modify fees for Services with 45 days’ advance written notice. Continued use of Services after the effective date of fee changes constitutes acceptance of the new fees.

5.5 Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental charges. You are responsible for paying all such taxes except those based on our net income.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Website, Applications, Services, and all content, features, and functionality (including all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by TAG, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Trademarks

“The API Guys,” our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TAG or our affiliates or licensors. You may not use such marks without our prior written permission.

6.3 Custom Development Work Product and License

For custom development services:

  • Client Data: You retain all rights to data, content, and materials you provide to us
  • License Grant: Upon full payment, TAG grants you a perpetual, nonexclusive, nontransferable license to use the project deliverables for your internal business purposes
  • Restrictions: You may not modify, adapt, translate, reverse-engineer, decompile, disassemble, or create derivative works from the deliverables
  • Retained Rights: TAG retains all intellectual property rights in the deliverables, including:
    • All underlying frameworks, libraries, and pre-existing code
    • Reusable components, methodologies, and techniques
    • Generic functionality that may be incorporated into other projects
    • All source code and technical documentation

6.4 Feedback and Suggestions

If you provide us with any feedback, suggestions, ideas, or other information regarding the Website, Applications, or Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without any obligation to you.

7. Client Responsibilities

7.1 Cooperation

You agree to:

  • Provide timely access to necessary systems, data, and personnel
  • Maintain licenses for all third-party systems requiring integration
  • Provide accurate requirements and specifications
  • Respond promptly to requests for information or decisions
  • Designate appropriate personnel with decision-making authority
  • Notify us promptly of any planned changes to integrated systems

7.2 Third-Party Services

You are responsible for:

  • Obtaining and maintaining accounts with third-party services (HighLevel, Keap, etc.)
  • Paying all fees associated with third-party services
  • Complying with third-party terms of service
  • Ensuring you have necessary rights to integrate third-party services
  • Maintaining valid API credentials and access tokens

7.3 Data Backup

While we implement reasonable backup procedures, you remain responsible for maintaining independent backups of your critical data.

7.4 Non-Solicitation

During the term of any project or service engagement and for one (1) year thereafter, you will not, directly or indirectly, solicit, recruit, or hire any of our employees, contractors, or consultants or induce, encourage, or otherwise endeavor to cause any of them to terminate their relationship with The API Guys LLC. This section does not prohibit a general solicitation, such as a public job posting, not targeted to our employees, contractors, or consultants.

8. Data Privacy and Protection

8.1 Privacy Policy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy, available at theapiguys.com/privacy-policy, which is incorporated into these Terms by reference.

8.2 GDPR Compliance

For users in the European Economic Area (EEA):

  • We process personal data in accordance with the General Data Protection Regulation (GDPR)
  • You have rights to access, rectification, erasure, restriction, portability, and objection regarding your personal data
  • To exercise these rights, contact us at hello@theapiguys.com
  • Our lawful bases for processing include: contract performance, legitimate interests, and consent where obtained

8.3 California Privacy Rights

For California residents, we comply with the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to delete personal information
  • Right to opt-out of sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights
  • To exercise these rights, contact us at hello@theapiguys.com

8.4 Data Security

We implement security measures consistent with ISO 27001 and SOC 2 standards, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Incident response procedures
  • Employee security training

8.5 Data Processing Agreement

For clients requiring data processing services, we will enter into a separate Data Processing Agreement (DPA) that addresses:

  • The nature and purpose of processing
  • Types of personal data and categories of data subjects
  • Obligations and rights of the data controller
  • Sub-processor arrangements
  • Data breach notification procedures

8.6 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon termination of Services, we will delete or return Client data according to our data retention policy or as specified in the service agreement.

8.7 International Data Transfers

If we transfer personal data outside your jurisdiction, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Privacy Shield certification (where applicable)
  • Other legally recognized transfer mechanisms

9. Confidentiality

9.1 Confidential Information

“Confidential Information” means all non-public information disclosed by one party to the other, including:

  • Business plans, strategies, and financial information
  • Technical data, designs, and specifications
  • Customer data and lists
  • Proprietary processes and methodologies
  • Any information marked as confidential or that reasonably should be considered confidential

9.2 Obligations

During the term of these Terms and for a period of three (3) years thereafter, each party agrees to:

  • Maintain the confidentiality of the other party’s Confidential Information
  • Use Confidential Information only for purposes of the Services
  • Limit disclosure to employees and contractors with a need to know
  • Protect Confidential Information with the same degree of care used for its own confidential information, but no less than reasonable care

9.3 Exceptions

Confidentiality obligations do not apply to information that:

  • Is or becomes publicly available through no breach of these Terms
  • Was rightfully known prior to disclosure
  • Is independently developed without use of Confidential Information
  • Is rightfully received from a third party without breach
  • Must be disclosed pursuant to law or court order (with prior notice where permitted)

9.4 Client Data

All data you provide to us or that we access on your behalf is considered your Confidential Information. We will not access, use, or disclose your data except:

  • As necessary to provide the Services
  • To comply with legal obligations
  • With your express written consent

9.5 TAG Deliverables

The project deliverables, including all source code, documentation, methodologies, and technical specifications, are TAG’s confidential information and will be kept confidential by you without time limitation, except as necessary for your authorized use under the license granted in Section 6.3.

10. Third-Party Services and Integrations

10.1 Third-Party Dependencies

Our Services may integrate with or depend on third-party platforms including:

  • Marketing automation platforms (HighLevel, Keap, HubSpot, Salesforce, Klaviyo)
  • CRM systems
  • E-commerce platforms
  • Payment processors
  • Communication services
  • Cloud infrastructure providers

10.2 No Warranties for Third-Party Services

We do not control third-party services and assume no responsibility or liability for:

  • Availability, functionality, or performance of third-party services
  • Changes to third-party APIs, terms, or pricing
  • Data loss or corruption caused by third-party services
  • Third-party service interruptions or failures

10.3 Third-Party Terms

You are responsible for:

  • Reviewing and complying with third-party terms of service
  • Maintaining valid accounts and licenses with third parties
  • Resolving disputes with third-party providers
  • Understanding limitations and restrictions of third-party services

10.3A Plugin and Add-On Licenses

Any decision to use third-party add-ons, plugins, or other products will be made in consultation with you. The payment of any such fees is not included in our estimates or service fees and will be paid by you. We are not responsible for any third-party items, their functionality, or their ongoing costs.

10.4 API Changes

Third-party providers may change their APIs without notice. While we make reasonable efforts to adapt to such changes, we are not liable for service interruptions caused by third-party API modifications.

11. Service Level and Availability

11.1 Reasonable Efforts

We will use commercially reasonable efforts to provide the Services in a professional and workmanlike manner.

11.2 No Uptime Guarantee

Except as specified in a separate Service Level Agreement (SLA), we do not guarantee:

  • Uninterrupted access to the Website or Applications
  • Error-free operation
  • Specific uptime percentages
  • Compatibility with all systems or browsers

11.3 Maintenance Windows

We reserve the right to perform scheduled and emergency maintenance, which may result in service interruptions. We will provide advance notice of scheduled maintenance when practicable.

11.4 Limitations

Services are subject to limitations including:

  • Internet connectivity requirements
  • Browser and device compatibility
  • Third-party service availability
  • Reasonable use policies

12. Warranties and Disclaimers

12.1 Mutual Warranties

Each party warrants that:

  • It has the legal authority to enter into these Terms
  • It will comply with all applicable laws and regulations
  • It owns or has rights to all materials it provides

12.2 Professional Services Warranty

For custom development and consulting services, we warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

12.3 DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 12.2, THE WEBSITE, APPLICATIONS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES REGARDING ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • WARRANTIES THAT THE WEBSITE OR APPLICATIONS WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
  • WARRANTIES REGARDING RESULTS OBTAINED FROM USE OF SERVICES
  • WARRANTIES REGARDING THIRD-PARTY PRODUCTS OR SERVICES

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

12.4 No Medical, Legal, or Financial Advice

The Services and content do not constitute professional advice. You should consult with appropriate professionals for medical, legal, financial, or other specialized advice.

13. Limitation of Liability

13.1 LIMITATION OF DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TAG, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

  • Lost profits or revenue
  • Loss of data or use
  • Loss of business opportunity
  • Cost of substitute services
  • Business interruption
  • Reputational harm

WHETHER ARISING FROM:

  • Breach of contract
  • Tort (including negligence)
  • Strict liability
  • Any other legal theory

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 MONETARY CAP

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAG WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR DIRECT DAMAGES IN EXCESS OF THE AMOUNTS PAID BY YOU UNDER THIS AGREEMENT (OR UNDER THE APPLICABLE SERVICE AGREEMENT FOR PROJECT-SPECIFIC WORK).

13.3 BASIS OF THE BARGAIN

You acknowledge that the limitations in this section reflect a reasonable allocation of risk and are fundamental elements of the agreement between you and TAG. We would not provide the Services without these limitations.

13.4 Jurisdictional Limitations

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13.5 Exceptions

Nothing in these Terms limits liability for:

  • Death or personal injury caused by gross negligence or willful misconduct
  • Fraud or fraudulent misrepresentation
  • Matters that cannot be limited by applicable law

14. Indemnification

14.1 Your Indemnification

You agree to indemnify, defend, and hold harmless TAG, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs (including reasonable attorneys’ fees) arising from or related to:

  • Your use or misuse of the Website, Applications, or Services
  • Your violation of these Terms
  • Your violation of any rights of third parties, including intellectual property rights
  • Your violation of any applicable laws or regulations
  • Content or data you provide or submit
  • Your negligence or willful misconduct

14.2 Our Defense Rights

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims.

14.3 No Settlement Without Consent

You may not settle any claim subject to indemnification without our prior written consent if the settlement:

  • Imposes any obligation or liability on TAG
  • Includes any admission of liability on behalf of TAG
  • Does not include a full release of TAG

15. Term and Termination

15.1 Term

These Terms commence when you first access or use the Website, Applications, or Services and continue until terminated as provided herein.

15.2 Service-Specific Terms

  • SaaS Subscriptions: Month-to-month or annual terms as specified in your subscription agreement
  • Server Maintenance: Month-to-month terms unless otherwise specified
  • Custom Development Projects: Term extends through project completion and warranty period
  • Consulting Services: Term as specified in statement of work or service agreement

15.3 Termination for Convenience

Either party may terminate Services (other than in-progress custom development projects) by providing:

  • 30 days’ written notice for month-to-month services
  • Notice as specified in your service agreement for other services

15.4 Termination for Cause

Either party may terminate immediately upon written notice if the other party:

  • Materially breaches these Terms and fails to cure within 15 days of notice
  • Becomes insolvent or subject to bankruptcy proceedings
  • Ceases business operations
  • Engages in illegal or fraudulent activity

15.5 TAG’s Right to Suspend

We may suspend or limit your access to the Website, Applications, or Services immediately, without prior notice, if:

  • Your account becomes past due
  • You violate these Terms
  • Your use poses a security risk or threatens service integrity
  • Required by law or government order
  • Necessary to prevent harm or liability

15.6 Effects of Termination

Upon termination:

  • Your right to access and use the Website, Applications, and Services immediately ceases
  • You must pay all outstanding fees and charges
  • You must cease using all TAG intellectual property
  • We may delete your data after a reasonable transition period (typically 30 days)
  • Provisions intended to survive termination remain in effect

15.7 Survival

The following provisions survive termination: Sections 6 (Intellectual Property Rights), 9 (Confidentiality), 12.3 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 15.6 (Effects of Termination), 15.7 (Survival), and 18 (General Provisions).

15.8 Refund Policy

NO REFUNDS WILL BE PROVIDED UNDER ANY CIRCUMSTANCES, except:

  • As required by applicable law
  • As expressly stated in a separate written agreement
  • For amounts charged due to our billing error

16. Compliance and Certifications

16.1 Information Security Management

We maintain information security practices aligned with:

  • ISO 27001: International standard for information security management
  • SOC 2: Service Organization Control 2 framework for security, availability, and confidentiality

16.2 Data Protection Compliance

We comply with:

  • GDPR: General Data Protection Regulation (EU)
  • CCPA: California Consumer Privacy Act
  • Other applicable data protection laws

16.3 Industry Standards

We follow industry best practices for:

  • Secure software development lifecycle
  • Vulnerability management
  • Access control and authentication
  • Incident response
  • Business continuity

16.4 Audit Rights

Upon reasonable notice and subject to confidentiality obligations, we may provide evidence of compliance to assist you in meeting your own compliance requirements. Detailed audits may be subject to separate agreements.

16.5 Client Compliance Obligations

You are responsible for:

  • Your own compliance with applicable laws and regulations
  • Ensuring your use of our Services complies with industry-specific requirements
  • Obtaining necessary consents for data processing
  • Complying with export control and sanctions laws

17. Dispute Resolution and Governing Law

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law provisions.

17.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in Suffolk County, Massachusetts. You irrevocably consent to the personal jurisdiction and venue of such courts.

17.3 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO JURY TRIAL IN CONNECTION WITH ANY ACTION OR LITIGATION IN ANY WAY ARISING OUT OF OR RELATED TO THESE TERMS.

17.4 Informal Dispute Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at hello@theapiguys.com. We’ll try to resolve the dispute informally by contacting you. If a dispute is not resolved within 30 days of submission, either party may bring a formal proceeding.

17.5 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN A PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. YOU AGREE THAT ARBITRATORS MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR ENGAGE IN ANY CLASS ARBITRATION.

17.6 Time Limitation

Any claim arising from or relating to these Terms must be brought within one (1) year from the date the cause of action arose or be forever barred.

17.7 Injunctive Relief

Nothing in this section prevents either party from seeking injunctive relief or other equitable remedies in court for matters such as intellectual property infringement, confidentiality breaches, or unauthorized access.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, order forms, or statements of work, constitute the entire agreement between you and TAG regarding the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.

18.2 Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on the Website with a new “Last Updated” date
  • Sending email notification to registered users
  • Displaying a prominent notice on the Website or Applications

Your continued use of the Website, Applications, or Services after the effective date of changes constitutes acceptance of the modified Terms. If you do not agree to the modifications, you must stop using the Website, Applications, and Services.

18.3 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

18.4 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

18.5 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

18.6 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and TAG.

18.7 Force Majeure

Neither party shall be responsible for any failure to perform its obligations under these Terms (other than payment obligations) due to events beyond its reasonable control, including:

  • Acts of God, natural disasters
  • War, terrorism, civil unrest
  • Government actions or regulations
  • Labor strikes or disputes
  • Internet or telecommunications failures
  • Pandemics or public health emergencies
  • Third-party service provider failures

The affected party must provide prompt notice and use reasonable efforts to mitigate the effects of such events.

18.8 Export Control

You agree to comply with all applicable export and import control laws and regulations. You may not use or export the Services, Applications, or any content in violation of U.S. export laws or regulations or any other applicable jurisdiction’s laws.

18.9 Government Use

If you are a U.S. government entity, the Services and Applications are “commercial items” as defined at 48 C.F.R. 2.101, consisting of “commercial computer software” and “commercial computer software documentation.” You have only those rights to Services and Applications as granted to all other users under these Terms.

18.10 Independent Contractors

The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship between the parties.

18.11 Notices

All notices under these Terms must be in writing and will be deemed given:

  • When delivered personally
  • When sent by confirmed facsimile or email (with confirmation of receipt)
  • Three (3) business days after being sent by registered or certified mail, return receipt requested
  • One (1) business day after deposit with an internationally recognized overnight courier

Notices to TAG should be sent to: The API Guys LLC
 Brookline, Massachusetts 02445, United States
Email: hello@theapiguys.com

18.12 Electronic Communications

You consent to receive electronic communications from us, including emails and notices posted on the Website or Applications. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

18.13 Language

These Terms are prepared in English, and the English version shall control in all respects. Any translation is provided for convenience only.

18.14 Headings

The section and paragraph headings in these Terms are for convenience only and shall not affect their interpretation.

18.15 Counterparts

These Terms and any service agreements may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

19. Contact Information

For questions about these Terms, please contact us:

The API Guys LLC
 Brookline, Massachusetts 02445, United States

Email: hello@theapiguys.com
Phone: 1-888-457-9944
Website: theapiguys.com

For Privacy Matters: hello@theapiguys.com
For Security Issues: hello@theapiguys.com
For Billing Questions: hello@theapiguys.com

Acknowledgment

BY USING THE WEBSITE, APPLICATIONS, OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Document Version: 2.0
Effective Date: October 24, 2025
Previous Version Date: N/A